Orders usually dispatch within two working days of making an order, but no later than 5 working days. Any bank holiday in Bulgaria is considered a non-working day. You may be contacted for address verification.

A tracking number is provided for all orders. Our shipping provider is Bulgarian Post, unless stated otherwise. Delivery times* as follows:
  - Shipping to a country in Europe - 7 to 14 calendar days
  - Shipping to the rest of the world - 10 to 30 calendar days

* Be advised that delivery is not guaranteed within the period specified. Delivery times are provided for reference only.

If any import taxes or charges apply, the are due to be covered by the buyer.

If lead time applies to a particular product, it should be added to the standard dispatch time. Lead time is announced on the product page where applicable.